Cox the Saddler

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Hi Paul/Sara,

This email to confirm that the jacket arrived today.

Immediately took it out of the package and tested it and I would say that it fits perfectly. Sleeves not too short nor too long and the chest area is also the right size with enough allowance for layering or the liner.

I like to thank your team for helping me find the right size of jacket for me.

I am very happy with the jacket and especially with the service your team provided.

Thank you.


Anton M., New Zealand
Hello. Thank you for my order that arrived safely today & it`s fast dispatch. I am most impressed with your service & hopefully I will be ordering from you again in the near future. Many thanks.
Peter A., Norwich
Hi Sara,

Just wanted to say thank you. The jacket came so fast and he absolutely loved it.. the perfect birthday gift. I've referred your shop to many of my friends and I'm looking forward to purchasing my own jacket very soon!

Have a great day,


Serena M., Toronto
Hi Sara,

I received my package! Thanks so much for your help.


Andrew F., California
Hi Sara, I got these through this morning! They are great thanks - very pleased. I haven’t shown the wife the 2nd quilted jacket! I’ll make sure you are the first port of call with future orders. Thanks Martin

Martin W., Sheffield
Hello Sara,

Here is a warm thank you to you and your team at Saddler!
Even though the covid made the shipping process last more than a month, the parcel arrived at last. I am more than happy with the care and advices you gave me and the jacket is a great fit on me!
I will not hesitate to come back or recommend your shop 🙂

All the best, cheers from Montreal.


J-S H., Montreal
Hi Sara and Paul,

I got the jacket, it's perfect. Thank you!


Jelle, Netherlands
Hi Sara and Paul,

Just a note to thank you for the excellent customer service both communicating the tracking details and delivering my order so promptly - it really is much appreciated and I look forward to ordering from you again in the future.

I do hope business stays brisk for you during this challenging time, as you are providing such a high quality online ordering service.

Kind regards,

Alexandra W., London
Many thanks Paul and Sara, handbag turnclasp for my Mulberry bag received ok today 😊 Looks a great fit/replacement, kind regards Jon
Jon M., London
Hi Sara and Paul,

I'd just like to let you know that after two weeks, my order with Cox has finally arrived across the pond here in California! After what felt like forever --which I'm sure was primarily prolonged by CoVid-19 delays -- I couldn't contain my excitement for its arrival. To my further delight, the jacket fitted perfectly like a glove, and I cannot wait to wear it more!

I just want to thank you both for the prompt shipment and Sara for her contribution and product expertise on Reddit. It has certainly made the process of picking out a coat online much easier. Finally, I hope the store continues to ride through this crisis with strength and I wish you both a safe and healthy rest of the summer!

I'll certainly be recommending this lovely business with my peers once I get back to school.

Warm Regards,

L.T.B., California
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