Cox the Saddler
23 High St, Chesham, Buckinghamshire, HP5 1BG, England. email@example.com
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|A traditional leather goods store proudly giving a personal service|
Home | Spares for Leathergoods, Suitcases & Handbags
Replacement Suitcase Wheels
We have a Leathergoods Repair Service!. If you need a free quote, just email firstname.lastname@example.org, ideally attaching a picture.
Contact us: email@example.com or telephone 01494 775577 during working hours.
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|YOUR SHOPPING BAG|
|Paul hi, I would like to thank for your amazing response to my non-appearing" tiny " order. |
The product you have sent without additional payment being made arrived out of the blue today.
I can only say in this day and age customer service is most often not delivered in the way you have.
Thank you, if the other packages ever turn up I will of course return them.
Finally, my sincerest wish is that your business prospers, and for my part I have already and will continue to sing your praises to any one that will listen.
Chris B., U.K.
Thanks Sara. Arrived today. Super service and fitted just right
Graham B., East Sussex
Stick came this morning—-perfect. Very many thanks.
A. Thompson, Co. Down
Hi both, Just a quick note to say a BIG THANK YOU for the excellent service you gave me yesterday in connection with the purchase of walking sticks for my husband. They arrived at around 11am this morning, and are just lovely. Your help and advice certainly helped in making the right purchase.
Again thank you for all your help, my husband is as proud as punch of his new canes, and Is telling everyone how good you all were in helping me.
Yours very sincerely
Maureen P., U.K.
Toward the end of April I sent to you a case with defective lock. I requested that the lock be repaired /replaced. You repaired the lock & I had the case back within about a week of sending it. For the repair you charged £5. You said the repair had been simple & quick to do.
I thank you for peerless customer service & integrity. It would have been easy for you to charge me ten times more & I'd have still paid up happily. So thank you for exemplary service.
Michael P., U.K.
Dear Sara and Paul, A BIG THANK YOU.
For weeks I have been searching for a new wheel for my 18 month old Antler suitcase. A Google search for 'suitcase wheels' brought forward thousands, mostly from China, but none suitable. Then I came across your site which I have to admit I discounted at first. A Saddler, come on. But only closer inspection I found a Delsey wheel which looked identical to the wheel I had 'lost' at Manchester airport.
I took a chance and ordered it. It arrived next day. Fantastic. I fitted it this morning and apart from me having to drill one small hole in the suitcase for a screw it fitted perferctly. Much cheaper than a new suitcase.
Once again thanks for the great service.
Jack W., Yorkshire
Great, thank you! It was a pleasure and I will definitely be back should my Delsey lose another wheel.
Have a great day!
Danny A., Calgary
Wow have never had such a quick and efficient service!!! Hat arrived at destination today. thank you very much!! Michele
Michele N., London
The boots arrived today thanks, really pleased with them.
Thanks for the great service.
Pat S., Derbyshire
Brilliant, a fantasy service. Thank you.
Robin F., Hampshire