Cox the Saddler
About Cox the Saddler
COVID19 UPDATE - updated 21st October 2020
To help slow the spread of COVID19 and to protect our staff and the people of Chesham, we are closing our doors to the public for the forseeable future.
If you have an urgent enquiry, there will be staff on the premises continuing our work online, so do call 01494 775577 (hours below) and we will do our best to help.
Most of our products can be ordered via www.saddler.co.uk and we do not charge postage for UK delivery addresses.
Orders placed before 1.00 p.m. will usually be delivered the next working day.
This saddlery was not closed by the English Civil War, the First World War or the Second World War - we will be back to serve the people of Chesham.
A note to our lovely elderly customers, we will miss our chats about the Chesham of the past and the role Cox the Saddler had to play and we are sure you will too. Please do not be lonely, call Silverline on 0800 4 70 80 90.
Sara & Paul
Closed on the High Street. Online we remain open 24/7 and can be reached by phone Monday-Friday 11am to 3pm (Reduced hours due to COVID19)
Use this address for correspondence and returns - or just to shop!
UK: 01494 775577
International: +44 1494 775577
History of Cox the Saddler
Herbert Harry Cox, the first Cox the Saddler, was born in 1862, the son of William and Betsy Cox of Hemel Hempstead.
Herbert came to Chesham in the 1890s highly recommended as an apprentice to William Lacey, saddler and harness maker, the third of that name and craft, who had no children but wished to ensure that his family's business should continue at Lacey's Yard. It takes five to seven years for a saddler to learn his craft, but in a sense he is learning all his life.
The earliest deed of the building housing Cox the Saddler was drawn up in 1649, the year that Charles I was executed, and it is believed that the premises has always been a saddler's. Some of the shop's old beams have been uncovered, salvaged centuries ago from broken-up ship's timbers.
The Lacey family, who stitched saddle and harness under this roof from the late eighteenth century, could not have chosen a better successor than Herbert Cox, who worked for the farms all around Chesham, especially on the Hertfordshire side and remembered them all. He eventually took over the business in 1911.
In later years he transferred the enterprise to his younger son Wilfred, but continued to work diligently at his stool at the back of the shop until the age of 85, always wearing his bowler hat.
In the early years, saddles were the main work as they were in great demand
for farmers, riding enthusiasts and the local breweries. Also advertised were
During the Second World War, Wilfred gave priority to the repair of footballs, new ones being almost unobtainable. He too showed a remarkable tenacity for hard work, continuing with a few saddlery odd-jobs until the age of 89 and attributing his good health in old age to a trade which was always a challenge and a way of life. He entrusted his business to his son Desmond who became a founder member of Chesham Round Table, chairman of the Youth Centre and a trustee of our educational charities.
In the 1950s, Desmond took on his cousin Richard Hearn as an apprentice. Over a period of forty years Richard developed the gunroom, saddlery, workshop and clothing facets of the business, remaining at Cox's until March 1996.
In 1980 Desmond Cox sold the business to handbag manufacturer David Heistercamp, who in turn transferred the business to Keith and Sandra Jeffrey in 1989. Their son Paul took over as manager in 1995. After the death of Keith Jeffrey in 1999 their daughter Sara Clark joined the business as Marketing Manager, using her IT skills to create the Cox the Saddler Ltd. web site www.saddler.co.uk
Although Cox the Saddler has been a limited company since 12th August 1981, it retains the atmosphere of a friendly family business, committed to service and customer satisfaction as always.
from stories by Dr ARNOLD BAINES, JULIAN STEPHENS and PHIL COX
Compiled by PETER HAWKES
THIS IS OUR ACCOUNTANT'S ADDRESS AND SHOULD NOT BE USED FOR CORRESPONDENCE OF ANY KIND. THERE IS NO COX THE SADDLER RETAIL OUTLET AT THIS ADDRESS.
Company No. 01579441
Your Shopping Bag
|YOUR SHOPPING BAG|
|Hello Sara and Paul I received my Barbour Defence Jacket this morning thank you for a great buying experience and fantastic service I will not hesitate to reccomend your establishment to friends.|
Colin S., Tyne & Wear
I received the jacket (& hood) yesterday and the fit is perfect. I see you also received my return - thank you for processing it so quickly!
I just want to thank you again for the excellent service that you and your staff (Clodagh, Ailish) provided; I’m a very happy customer and will certainly be buying from you again in future.
Hope you & your staff all have a safe and healthy fall season.
Chris in Vancouver
Thats great! I will be buying more items in the near future.
I am so happy that I have found your site. I have read good things about your company. You are guys are highly recommended in REDDIT.
Ron M., Canada
Great service yet again!!!!!!!!
Parcel arrived this morning it was definitely a good find discovering your web site. Will definitely be using you again Kind regards Julie
Julie L., West Midlands
Hi Sara and Paul,
I'd just like to let you know that after two weeks, my order with Cox has finally arrived across the pond here in California! After what felt like forever --which I'm sure was primarily prolonged by CoVid-19 delays -- I couldn't contain my excitement for its arrival. To my further delight, the jacket fitted perfectly like a glove, and I cannot wait to wear it more!
I just want to thank you both for the prompt shipment and Sara for her contribution and product expertise on Reddit. It has certainly made the process of picking out a coat online much easier. Finally, I hope the store continues to ride through this crisis with strength and I wish you both a safe and healthy rest of the summer!
I'll certainly be recommending this lovely business with my peers once I get back to school.
Thank you Paul...I look forward to remaining a loyal customer - good quality products, competitive prices and reasonable shipping costs to Aus.
Hamish P., Victoria, Australia
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