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CUSTOMERS SAY

Brilliant, a fantasy service. Thank you.

Robin F., Hampshire
Hi Paul,

It was good to meet you on Friday.

I am delighted with the new lock you have fitted on my briefcase - glad to see good English craftsmanship is still alive!

I will heartily recommend you and Cox The Saddler to friends and colleagues.

Best Regards,

B.D., U.K.
Thank you for your super efficient service, ordered yesterday afternoon and here this morning - perfect for the job too!
Highly recommend.
Lynn

Lynne P., U.K.
Paul,

Thank you very much indeed for your cracking service. It is probably a crying shame that I've found you close to the end of my shooting career rather than at the beginning. Can hardly now find the trousers anywhere - don't know what Barbour are playing at - I've been wearing them since I had a 32" waist! I have, though, passed your details opn to my step-son.

I don't suppose you have any Lamborne Cavalry Twill on your shelf as well by any chance !? 😉

Kind regards and best wishes,
Phil F

Phillip F., Devon
Stick came this morning—-perfect. Very many thanks.

A. Thompson, Co. Down
Hi Paul, This is just to let you know that the order was well received in the post on Tuesday May 1st. The item supplied was at the lowest delivered price located on the internet.
Thankyou for your prompt efficient service, I shall have no hesitation in looking again at your website should I require anything that appears within the Cox the Saddler merchandise range. Regards,

Ian M., London
Hi, I got my hat today, I am utterly delighted with it, we have his 'n' hers matching hats now, which is unfortunate but such a great hat and as before, terrific customer service and communication and it was dispatched so fast.
I love my hat and it arrived really fast! And your customer service is fantastic. Many thanks,

K.A., France
Dear Sara and Paul, A BIG THANK YOU.
For weeks I have been searching for a new wheel for my 18 month old Antler suitcase. A Google search for 'suitcase wheels' brought forward thousands, mostly from China, but none suitable. Then I came across your site which I have to admit I discounted at first. A Saddler, come on. But only closer inspection I found a Delsey wheel which looked identical to the wheel I had 'lost' at Manchester airport.
I took a chance and ordered it. It arrived next day. Fantastic. I fitted it this morning and apart from me having to drill one small hole in the suitcase for a screw it fitted perferctly. Much cheaper than a new suitcase.
Once again thanks for the great service.
Kind Regards
Jack

Jack W., Yorkshire
Hello there Paul, I received the lock yesterday & it's a perfect match. My suitcase is as good as new!
Thanks again,
Alexandra

Alexandra S., Greece
Paul hi, I would like to thank for your amazing response to my non-appearing" tiny " order.

The product you have sent without additional payment being made arrived out of the blue today.

I can only say in this day and age customer service is most often not delivered in the way you have.

Thank you, if the other packages ever turn up I will of course return them.

Finally, my sincerest wish is that your business prospers, and for my part I have already and will continue to sing your praises to any one that will listen.

Kind regards,

Chris B., U.K.
© Cox the Saddler 2018.