Cox the Saddler

23 High St, Chesham, Buckinghamshire, HP5 1BG, England. sales@saddler.co.uk

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A traditional leather goods store

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Contact us: sales@saddler.co.uk or telephone 01494 775577 during working hours.


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Sara & Paul



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CUSTOMERS SAY

Hi both, Just a quick note to say a BIG THANK YOU for the excellent service you gave me yesterday in connection with the purchase of walking sticks for my husband. They arrived at around 11am this morning, and are just lovely. Your help and advice certainly helped in making the right purchase.

Again thank you for all your help, my husband is as proud as punch of his new canes, and Is telling everyone how good you all were in helping me.

Yours very sincerely

Maureen

Maureen P., U.K.
Hi Paul, Just to let you know that the horse brass strap has arrived safely, and is just what I required.

Many thanks, Glenn

Glenn B., New South Wales
Hi Paul,

It was good to meet you on Friday.

I am delighted with the new lock you have fitted on my briefcase - glad to see good English craftsmanship is still alive!

I will heartily recommend you and Cox The Saddler to friends and colleagues.

Best Regards,

B.D., U.K.
Toward the end of April I sent to you a case with defective lock. I requested that the lock be repaired /replaced. You repaired the lock & I had the case back within about a week of sending it. For the repair you charged £5. You said the repair had been simple & quick to do.

I thank you for peerless customer service & integrity. It would have been easy for you to charge me ten times more & I'd have still paid up happily. So thank you for exemplary service.

Michael P., U.K.
Hi Paul, This is just to let you know that the order was well received in the post on Tuesday May 1st. The item supplied was at the lowest delivered price located on the internet.
Thankyou for your prompt efficient service, I shall have no hesitation in looking again at your website should I require anything that appears within the Cox the Saddler merchandise range. Regards,

Ian M., London
Great service and very pleased with the goods thanks very much.
Nicholas P., Cumbria
Dear Sara & Paul,

Just wanted to say that the scarf arrived this morning, just hours after ordering and I am so delighted. I am absolutely amazed by the service I have received. Personal and prompt. Having lost my previous scarf it seemed an impossible task to find it again. Describing the scarves you have over the phone has actually located the one I wanted and I now have my 'old scarf' back (in newer condition). Can't tell you how impressed I am and I look forward to receiving your newsletter in the future. Have no doubt I shall be ordering again and thank you SO much!

All the very best,

S.B., Truro
Sara, Paul, Count me as one of your satisfied customers.
You reply to emails promptly and helpfully; I was also impressed that I wasn’t hit by a large postage cost. Many thanks, Eric.

Eric C., U.K.
Hi Sara & Paul,

Thank you very much for the prompt despatch of my order. It arrived Saturday morning as promised.

I shall definitely be ordering from you again.

Thanks,

Anne M., Cheshire
Just to say how much I appreciated the service you gave yesterday in assisting my handbag latch repair. The part you supplied is fitted & working perfectly.
Regards Clive

Clive M., U.K.