Cox the Saddler

23 High St, Chesham, Buckinghamshire, HP5 1BG, England. Telephone 01494 775577


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Sara & Paul


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Sara & Paul,

This is just to confirm safe delivery of the handbag strap which will enable me to use a nice bag which I've neglected for ages as its own strap is far too long, not ajustable, too narrow and therefore uncomfortable. I Googled 'brown leather handbag strap' and was delighted to find I could buy exactly what I wanted - colour, width, length, adjustable, clip-on - from yourselves. Many thanks for the very prompt and efficient service too.

Best Regards,

Marion H., Edinburgh
Thank you Paul,
Very prompt delivery, fitted new hasps easily, just the job. Much appreciated.

Don. M., Dorset
Excellent, prompt service yet again. My order arrived within 24 hours of placing it! I genuinely think your service is exceptional.
Happy Christmas to you all, Gill.

Gill, Pinner

Thank you very much for the prompt despatch of my order, which was delivered today.

Much appreciated.

Have a great Christmas


John B., Bristol
Hi Sara & Paul,

Thank you very much for the prompt despatch of my order. It arrived Saturday morning as promised.

I shall definitely be ordering from you again.


Anne M., Cheshire
Dear Paul & Sara, Just to let you know that the liner I ordered arrived today - we're currently based in Oslo. Very many thanks for such a speedy service.

The liner is super snuggly but, even so, I think the temperatures here, heavy snow and minus 19 forecast for the weekend, have finally outmatched my trusty Barbour and I'll now have to embrace the michelin-man padded down look, at least until the Spring!

Seasons greetings.

best, Jackie

Jackie B., Oslo
Thanks Sara. Arrived today. Super service and fitted just right

Graham B., East Sussex
Hi, I got my hat today, I am utterly delighted with it, we have his 'n' hers matching hats now, which is unfortunate but such a great hat and as before, terrific customer service and communication and it was dispatched so fast.
I love my hat and it arrived really fast! And your customer service is fantastic. Many thanks,

K.A., France

Thank you very much indeed for your cracking service. It is probably a crying shame that I've found you close to the end of my shooting career rather than at the beginning. Can hardly now find the trousers anywhere - don't know what Barbour are playing at - I've been wearing them since I had a 32" waist! I have, though, passed your details opn to my step-son.

I don't suppose you have any Lamborne Cavalry Twill on your shelf as well by any chance !? 😉

Kind regards and best wishes,
Phil F

Phillip F., Devon
Hi Sara, The Brady Kent bag has just arrived! Very happy with it and great customer service.

Many thanks.


Jamie S., Warwickshire