Cox the Saddler
23 High St, Chesham, Buckinghamshire, HP5 1BG, England.
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|DELIVERY: Items ordered now (Saturday 8:18 am) will normally be despatched on Monday|
UK deliveries will cost £4.95 and usually arrive on Tuesday
|NEWS: We have opened a Leathergoods Repair Service, so if you want us to help with any repair, just email firstname.lastname@example.org, ideally attaching a picture. We offer a free, no obligation quotation.|
|© Cox the Saddler 2017.||All rights reserved|
Your Shopping Bag
Customers SayI would like to say thank you for your excellent customer service. The bag was delivered Tuesday and I picked it up this morning. As you used Royal Mail it was simple to go down to the post office, even though I wasn't in for the delivery.
I was especially impressed with the wording of your email - I will certainly re-visit your site when looking for other items in the future, as I would rather give my business to a small family concern. I really appreciate it when someone takes the time to get the balance right between marketing and a personable approach. Thank you.
A. Wood, Glossop
Dear Paul, I'd just like to thank you for the excellent service...I received my item this morning, just a day after placing the order! I am so impressed with the efficiency, I'll definitely be recommending your company to friends! Many thanks once again
Catherine G., Coventry
Thank you for sending the leather handle so quickly and efficiently. I am very pleased with the quality, too.
Now I can carry on carrying my tailor-made banjo case.
A. Middleton, U.K.
Thank you for my order it arrived in splendid time. Just what I wanted. First class service. Have a Great Christmas. Kind Regards.
Mark S., London
Thank you. I look forward to receiving it and I will definitely use you again in the future - great customer service. Thanks.
N. Crane, Hull
Thanks for the quick response and attention to customers! Best, Pavel!
Pavel K., Kazan
Paul.Many thanks for the wheel. fyi I successfully drilled out the rivet (on my Revelation suitcase) and replaced the wheel with what you sent me and so far it was worked perfectly so thanks very much for a very efficient service.
Graham S., Solihull
Your service was brilliant/ speedy and the replacement wheel is perfect!
Roger J., Northumberland
Hi Paul, and thanks for getting my order shipped so quickly. I look forward to repairing my suitcase!....The replacement wheel units are now fitted - they weren't a perfect match to the Samsonite originals but I got them to fit with a bit of huffing and puffing.
David B., Twickenham
Received order this morning at 8.45. Perfect fit. Thank you both for an excellent service and will certainly be contacting you again for future orders.
Rosemary P., Essex