We recognise that whilst many of our customers enjoy the efficiency of ordering over the Internet, some prefer a more personal approach. For that reason we are very happy to accept orders over the phone or fax. Our telephone number is 01494 771340 or +44 1494 771340 for international calls. Please ask for either Paul or Debbie between 09.00 hrs and 17.30 hrs Mon to Sat.
If paying over the phone by card (we accept Master Card, Visa, Switch, Delta, Electron, Solo or JCB) please have your card to hand, as we will need to ask for the card number, expiry date and, in the case of Switch, issue number. Please note that where the card holder name and address do not match the shipping address, an order may be subject to delay (whilst we make security checks) or even cancellation. It is an offence to order goods using the credit card of a third party.
If you would like to send an order by fax, the number is 01494 784442 or +44 1494 784442 for international calls. When faxing, don't forget to include your telephone number and email address. Should we have a query about your order, we will call you.
Should you wish to pay by cheque rather than credit card, you should post details of your order to Cox The Saddler, 23, High Street, Chesham , Bucks., HP5 1BG. Simply write the number of your bankers cheque card on the reverse of your cheque. Thank you.